FAQ’s

General

SafeBus is a web-based application that helps manage, automate, and optimize the School Transportation Operations.
Yes. SafeBus can be accessed from anywhere in the world.

To address student safety concerns and optimize the transport operations.

SafeBus provides you a complete and real-time connection between the bus, the school, and the parents/guardians to know the up-to-date status of a child.

  • Ensures the student safety
  • Reduces fuel and optional costs
  • Provides real time notifications 
  • Live tracking with real time estimated arrival time

SafeBus can be accessed on nearly any computer or hand-held device with a web browser and internet connectivity.

If you are curious about the technical requirements needed to run SafeBus, read on to learn which operating systems and browsers we support.

Operating systems Requirements
Mac OS X OS X 10.10 & Above
Windows OS Windows 7 and above
Yes, SafeBus tracking software is integrated with Google Maps
Yes, SafeBus application offers complete privacy and high-level security.
Yes, you need to be connected either with mobile data or wifi since we are sending notifications within the application.

School Admins

Exactly! SafeBus saves the time which is spent on streamlining the transportation. It automates the scheduling and ensures the safety which will reduce your quality time spending on transport management.

Parents can manage their timing more efficiently by avoiding waiting time at the stoppage and understand exactly where the bus is delayed.

Please check the link below to get more information related to Subscriptions and its features. Click Here
Charged based on the terms of the contract only.
Yes, you can use it. SafeBus is designed in a way that can be integrated with any provider easily.
Multiple braches can be setup in SBTS
SafeBus provides the admins with several different types of reports which can be used to analyze and optimize the transport operations.
  • SOS Report
The SOS report gives an account of SOS alerts that were raised by the Drivers through the SafeBus Driver app
  • Trip Report
Trip Report is a very versatile and multi-purpose report that gives an account of the students using transportation and the factors involved concerning security, punctuality, distance covered and usage of transportation
  • Attendance Report
The Attendance report gives an account of the everyday attendance of the students in the school. This report can be helpful in reducing the manual errors in marking the attendance of the students on a daily basis
  • Speed Violation Report
The Speed Violation report gives an account of the vehicles violating the speed threshold that is predefined by the school transport administration. This report can be helpful in flagging the instances of rash driving by the driver which can compromise the safety of the students in the trip. The driver can be cautioned to not exceed the speed limit in future.
  • Student Schedule Report
The Student Schedule report gives an account of the Student schedules for the desired time duration and for the specific campuses. This report enables you to access the roster details of the students for the selected time period in the past. Also, if this report is downloaded for future dates then it can be used as a template for roster upload.
  • Distance Report
The Distance Report gives an account of total distance travelled by each vehicle for the desired time duration. 
  • Vehicle Utilization Report
Utilization is often a comparison of ‘Demand’ to ‘Capacity’. This report will help you to keep track of how effectively you are utilizing the vehicle based on the demand. 
  • Geofence Report
Geo-Fence Report will give you an account of how much time you spend waiting for a kid(s) at a particular geofence location. 
  • Trip NO Confirmation Report
Trip NO confirmation report will help you in identifying the number of students not confirmed and you can use this report in analyzing the deviations in attendance marking.
We are committed to delivering complete client satisfaction. With years of on field experience, our support team is reliable for customers. Always feel free to contact our Support Team.

Parents

SafeBus Parent Application is available both in Google Play store and App Store.

Download SafeBus App for Android: 

Download SafeBus App for iOS:

A unique code generated for specific school to be used for future reference by Transport team, drivers, and parents

Accessing SafeBus Parent is pretty simple. Please follow the below three steps:

Step 1: Please type the school code which we sent to your registered email address in “School     Code” section

Step 2: Enter the registered mobile number and click on “SEND OTP”

Step 3: Please enter the OTP received to your registered mobile number and proceed to access the application

Please make sure your mobile number is registered with the school team. If registered and still not receiving the OTP, reach out to school admin from the HelpDesk option

Click on “Three Dots” located at left hand top corner → Tech Support

Please make sure your mobile number is registered with the school team. If registered and still not receiving the OTP, reach out to school admin from the HelpDesk option 

Click on “Three Dots” located at left hand top corner → Tech Support

For security reasons, we do not have an option to change/update the register mobile number within the application. Please contact the school transport administrator to get this updated.
At present, only school admins have an option to upload the kid photo in the profile.

At present only School Admins can change the address

If both the kids are studying in the same school, you can track both kids in the same application.
No, we do not have an option to track two kids of different schools at the same time. However, you can switch between the two schools.
We do have an option to notify school admin if the vehicle(s) overspeed’s.

Below are the notifications, you receive within the application:

  1. Proximity notifications
  2. Kid boarding/deboarding notifications  
  3. Bus Started from school and Reached to school notifications
Do not worry, we do have an option to mark the attendance manually using “SafeBus Driver App”
Yes, during the trip active time, you can contact the driver with the details available within the application.

Drivers

SafeBus Driver Application is available both in Google Play store and App Store.

Download SafeBus App for Android: 

Download SafeBus App for iOS:
Mobile handsets with a minimum 4G network support are required for better performance.
Yes, Internet connectivity is must to access the SafeBus Driver Application and get the updates in real time.

Please follow the below simple steps to access SafeBus Driver App:

Step 1: Please type the school code which we shared with school admin in “School Code” section

Step 2: Enter the registered mobile number and click on “SEND OTP”

Step 3: Please enter the OTP received to your registered mobile number and proceed to access the application

Yes, you can navigate using SafeBus Driver App. In the “Map View”, please click on any of the stoppage    icon which will take you to the map view from where the navigation icon can be clicked leading to Google Map app navigation.

During the trip active time, in the “Map View”, you will be able to see the “Start” button. Please click on that button to start the trip.
Yes. Even if the mobile screen is locked, tracking will work. However, if you have minimized the application, tracking will be affected.

You can mark the confirmation either by swiping NFC card or using SafeBus Driver Application. 

During trip active time, please follow the below steps to mark the confirmation using SafeBus Driver Application: 

Step 1: Please click on the active trips

Step 2: In the next screen, click on the stoppage which is shown at the bottom

Step 3: You will be able to see   icon next to each student in that trip. Please click on that seat icon to confirm the “Boarded”

Step 4: Once reached the school, please click on the icon again to confirm “Reached”

During trip active time, please follow the below steps to mark the confirmation using SafeBus Driver Application: 

Step 1: Please click on the active trips

Step 2: In the next screen, click on the stoppage which is shown at the bottom

Step 3: You will be able to see the “No Show” icon next to each student in that trip. Please click on that seat icon to confirm the “Absent”

During trip active time, please follow the below steps to call to parent using SafeBus Driver Application: 

Step 1: Please click on the active trips

Step 2: In the next screen, click on the stoppage which is shown at the bottom

Step 3: You will be able to see   icon next to each student in that trip. Please click on that “Call” icon to call to the parent

The SOS button is available on every screen in the application. Please click on that “S0S Button” to trigger the notification.

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